Request For Service

Click Here for Franklin County

Click Here for Hampshire and Hampden Counties

FRANKLIN COUNTY

We have networked with independent service companies to provide 24 Hour Emergency Service with local,
cost effective, service technicians.

Two companies, in the upper Pioneer Valley, that are currently accepting new oil burner service accounts are:

Owner: Ed MacGray
Ed MacGray Heating and Cooling
Greenfield, MA
(413) 834-1503
e-mail:  edwardmacgray@yahoo.com
Owner: Bob Wyngowski
Bobís Oil Burner Service
Bernardston, MA
(413) 648-9790
e-mail:  wyngo2001@comcast.net.
<< Visit Our Website Here >>

HAMPSHIRE AND HAMPDEN COUNTIES:

Please note that service rates are subject to change without notice.

Day Service Labor Rate   $99.00 per hour*

  • One way travel and one hour minimum billed.
  • Labor exceeding the first hour is billed in 15 minute increments.
  • Call must be received by 4:00 PM, Monday-Friday (excluding holidays).

Prescheduled Clean and Tune Labor Rate   $109.00 flat rate*

  • Above discounted rate applies up to 1 Ĺ hours.
  • One way travel billed.
  • Time exceeding the first 1 Ĺ hours is billed at the Day Service Rate.
  • Parts are not included, they will be billed in addition to above labor rate.

*A DISCOUNT WILL APPLY FOR AUTOMATIC DELIVERY CUSTOMERS.

After Hours Service Labor Rate    $120.00 response fee, plus time at customerís house.

  • Response fee covers the travel time to and from technicianís house, except for extra travel time due to
    inclement weather.
  • Time at customerís house is billed $30.00 per 15 minute increment.

Burner Maintenance Contract (BMC) Labor Rates

  • Discounted labor rates apply ONLY for oil burner service and parts covered by the Burner Maintenance Contract.
  • BMC Day Service Labor Rate NO CHARGE
  • BMC Prescheduled Clean and Tune Labor Rate NO CHARGE
  • BMC After Hours Service Labor Rate $30.00 per hour surcharge
    • Travel time to and from technicianís house is billed.
    • One hour minimum applies.

To place a request for SERVICE, please complete the following TWO steps:

* Information is required

      *  I will be a new customer:

      *  I am a returning customer:

HAMPSHIRE AND HAMPDEN COUNTIES

To place a request for SERVICE, please complete the following TWO steps:

* Information is required

      *  I will be a new customer:

      *  I am a returning customer: